All works of art are carefully packed and prepared for transport. Fragile artworks are shipped in a wooden crate. Please allow for these up to 5 business days of preparation and packaging time before the artwork is shipped out. Additional shipping time begins after transferring the art to the shipper (DHL) and can be 5-7 business days for domestic and up to 14 days for international destinations. The estimated shipping time does not include eventual delays during entry into the country of destination by the customs.
If you need something more urgently than this, please first reach out at email@example.com instead of placing your order, and we will see what we can do for you.
Orders are shipped on business days only (Monday-Friday). We are not responsible for refunding the cost of shipping due to postal service delays.
International shipping is available to many worldwide destinations. At the check-out, after adding your address, the exact shipping cost will be calculated and displayed. Shipping and handling times will vary by location. International orders may also be subject to additional duties and taxes. Please be aware that these fees are not included in the prices listed on our website, nor are we responsible for covering them.
For questions regarding shipping to your location, please contact us at firstname.lastname@example.org.
If you provided us with an incorrect or incomplete address upon check-out, please notify us as soon as possible at email@example.com. If you fail to notify us of any address change before your order's shipment, you will be responsible for any additional shipping costs. Once we receive the original package back and the extra shipping, we will reship your order.
You are invited to pick up your Art at our Studio in Berlin. Please choose "Local pickup" at checkout. We will get in contact and make an appointment for pickup.